Our free helpline & webchat services provide 24/7, confidential family violence support from highly trained staff.
Webchat
Light it Orange 2024
Let’s Light it Orange and help stop the violence, Aotearoa!
Need help right now?
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Are you in immediate danger?
Call 111 and ask for the police. If unsafe to speak, push 55 on a mobile (or any number on a landline).
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Shine Helpline
Call now to receive advice and support from our compassionate team.
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Chat to us Online
If you’d prefer to chat online, you can access confidential support via our live webchat.
What we do
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Shine Helpline
Our confidential helpline is free and accessible 24/7 via phone or live webchat.
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Advocacy
Our advocates can support you and help to meet your safety and well-being needs and advocate on your behalf.
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KIDshine
A structured, brief intervention service for children traumatised from experiencing or witnessing serious family violence, to increase their safety and wellbeing.
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Safety Programmes
Supporting the safety of protected people and their children and providing them with strategies for dealing with their experiences of family violence.
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Safe Housing
Emergency accommodation options for women who want to leave an abusive partner but don’t have a safe place to go.
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Whānau Resilience
A programme that builds relationships after family violence trauma for fathers/mothers and their children.
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Non-violence Programmes
Supporting people to change their behaviour and develop the insight and skills they need to maintain respectful, non-violent relationships.
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About us
Founded in 1990, Shine is a leading specialist family violence service provider in New Zealand.
Shine is an acronym that stands for Safer Homes in New Zealand Everyday. This name – and our aims in addressing family violence – are hopeful, positive and optimistic.
We directly help thousands of adults and children who experience abuse every year to become safer through our frontline services; and we indirectly help thousands more through our professional training programmes and our health sector partnerships.
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Shine Training
We provide a range of training and education programmes that aim to create an effective response to family violence in New Zealand.
DVFREE is designed to help workplaces provide a sustainable, best-practice response to family violence that exceeds legal obligations.
Shine RESPOND is a family violence response training programme designed specifically for community professionals, family violence practitioners, social agencies, and organisations that serve communities.