Here at Shine we provide a range of effective, practical and innovative services that help thousands of adults and children affected by domestic abuse every year. We help both directly and indirectly through our frontline services and our professional training programmes.

Social Workers/Safety Practitioners

Shine is launching a new team, Te Kakano Tumanako in the western suburbs of central Auckland.  This is a new frontline service that will work with all members of a family/whanau in an intensive collaborative way within the team and with other professionals. The team will consist of 6 Safety Practitioners (2 x Children’s, 2 x Men’s, 2 x Women’s) and a registered Psychologist.

We are seeking Women's, 2 Children's and 2  Men's Social Workers / Safety Practitioners - professionals with relevant qualifications or very strong family violence specialised experience to be part of a team who will be testing the efficacy of this innovative, evolving and intensive frontline service that is being provided to all members of a family/whanau. Members of this team will work in close collaboration with other community and statutory partners within a multi-agency framework.

To be successful in this role, you will have: 

  • A degree level qualification relevant to the social sector or very strong family violence specialised experience.
  • A good understanding of the impact of domestic abuse on women and children and clarity about the responsibility and accountability required of those who have perpetrated abuse
     Working knowledge and understanding of the principles of the Treaty of Waitangi and the application of these in client practice and within the workplace.
  • Experience of working with and successfully engaging with clients who have associated complex needs.
  • Experience of using a range of client intervention and therapeutic approaches.
  • Knowledge of and comfort with cultural groups and lifestyles different from your own.
  • Clarity about professional and personal boundaries.
  • Computer literacy in Microsoft Office applications, client management systems and a willingness to develop further skills.
  • Very well developed skills in case noting using recognised models of practice.
  • Excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations.
  • A clean driver’s licence and reliable vehicle.

This is a full-time role and you must be available to work flexible hours, including evenings and weekends as and when required. Shine requires a commitment to living a violence free lifestyle, both personally and professionally.

For a detailed role profile, please email

“The support we got from Shine felt like being airlifted to safety. Shine's help affected us in many positive ways – we regained our peace-of-mind, felt secure, and started to feel much safer while asleep at night.”