Shine is one of New Zealand’s leading providers of domestic violence support and prevention services. Since 1990 Shine has helped thousands of adult and child victims become safe and stay safe, raised awareness and recognition of domestic violence, and delivered training programmes to help prevent and eliminate harm and violence in the home.


Whānau Resilience – Kai Whakapakari

Whānau Resilience is an initiative that aims to create strong, resilient communities where whānau are supported to live violence free and to eliminate violence for the next generation.

Whānau Resilience will involve local groups of providers working together in their regions to design services for whanau that aim to

  • Strengthen cultural identity and whakapapa
  • Strengthen social capability and community connection
  • Support long term behaviour change for men and people using violence
  • Support trauma healing and recovery from violence
  • Create healthy, safe relationships and skills
Job Details

This implementation process will take up to one year, and involve providers working together to build a picture of the needs and strengths of their region, along with testing and learning about what works for whānau to build resilience. The services that are designed at the end of the process will then be delivered into communities.

This isn’t your everyday job, so you will need to:

  • Be able to engage with whānau, hear their voice and incorporate this into the design
  • Be open minded and willing to learn
  • Able to see opportunities and be decisive
  • Be comfortable in operating under tight time constraints and work in ambiguous environment
  • Have excellent administration, support and project organisation skills
  • Have the ability to manage multiple priorities, complete reporting and keep our funder/ internal stakeholders updated
  • Understanding of stakeholder needs and drivers required
  • Keep lived experience at the centre – hold their assumptions on the process and what whānau need
Job Requirements

To be successful in this role, we need to know you have:

  • The ability to develop and maintain relationships in the community
  • Awareness of Te Tiriti o Waitangi and proven ability to work with Maori
  • Able to converse in Te Reo with a sound understanding of tikanga Maori
  • Experience in supporting people with regards to family harm
  • Outstanding communication and people skills
  • The ability to engage with families where signs of safety are an issue
  • Experience in group facilitation
  • Exemplary professional practice
  • Ability to work across cultures
  • Proven people and project management experience
  • A full NZ driver’s license
  • Be able to have the flexibility to travel
  • You will have a post-graduate qualification in a relevant field or 5-8 years of relevant experience.


You will need to:

  • Strengthen cultural identity and whakapapa
  • Strengthen social capability and community connection
  • Support long term behaviour change for men and people using violence
  • Support trauma healing and recovery from violence
  • Create healthy relationships and skills

If you have the skills and experience, then we would like to hear from you. Apply now or contact us for more information.

To request a job description: email 

For more information, please email or for a role profile email

Applications close 29 July 2021

If you are interested in working for Shine, please check back regularly for current job vacancies or use the search tool on SEEK to be notified.

“If I had taken up the course sooner, I would not have ended up in my current situation. This programme has changed my perspective towards domestic violence.”

— No Excuses participant

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— a Shine client

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— a Shine client

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— 11-year-old KIDshine client

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— a Shine refuge client

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— a Shine refuge client

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— a Shine refuge client

“Thank you very much to Shine, who provided such an opportunity to be a better, more informed youth worker to the young people and whānau I work with around the issues of domestic violence.”

— a Shine client

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— a Shine client

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— a Shine team member

“Today, my daughter and I are safe. I feel that I’m alive because of support from the Shine Helpline. ”

— a Shine client

“When I got to the Shine refuge with my boys, I felt an enormous weight lift off me. I realised how much anxiety and fear I had been carrying around for so long. Shine helped me get a Protection Order and Parenting Order against S. Within days, I began sleeping and eating normally again.”

— a Shine refuge client