Shine’s Training and Education Services

Tailored Training Available

Shine RESPOND can provide training tailored to your specific community group or organisation needs.
Find out more or contact us through the form on this page with your requirements.

COVID-19 Safety Procedures

Shine RESPOND provides in-person training sessions (there is also an online option for Level 1-Introductory Training) – please note:

  • All of our trainers and staff are fully vaccinated.
  • Changes to trainings may need to be made in response to any future Government directives. In the case of a change to ‘traffic light’ settings, we have the ability to move some trainings to an online format.

For more information on how we are complying with Government standards, guidelines, and directions please contact us.


Shine RESPOND Community Professionals training:

✔ All training options are aligned with Te Aorerekura: National Strategy to Eliminate Family Violence and Sexual Violence, released by the Joint Venture Business Unit 2021.
✔ Networking is encouraged in all trainings to build a community of support and learning.
✔ We limit attendees so we can provide more personalised attention, ensure successful interactive sessions, and create a warm, welcoming and safe space to discuss and learn.


Next Shine RESPOND training dates:

General Awareness (30 people max) Date to suit by arrangement
Level 1 – One Day Introductory Training
Online and in-person (Auckland)

Tues/Weds 28th & 29th November 2023 (Online)

Tuesday 13th February 2024

Tuesday 9th April 2024

Tues/Weds 16th & 17th April 2024 (Online)

Thursday 13th June 2024

Tues/Weds 20th & 21st August 2024 (Online)

Tuesday 3rd September 2024

Thursday 10th October 2024

Level 2 – One Day Foundational Skills Training
In-person (Auckland)

Tuesday 5th March 2024

Thursday 9th May 2024

Thursday 8th August 2024

Tuesday 5th November 2024

Level 3 – Two Day Advanced Training
In-person (Auckland)

Tue/Wed 31st October & 1st November 2023

Tues/Weds 23rd & 24th July 2024

Tues/Weds 22nd & 23rd October 2024

Level 3 – Specialist Day
In-person (Auckland)

Working with Children experiencing family violence – Tuesday 29th February 2024

Working with Men who use violence – Thursday 19th September 2024

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Our Shine RESPOND Trainers

Margaret Fitzgibbon

Margaret Fitzgibbon

Margaret Fitzgibbon is Team Leader Family Violence Education for Shine RESPOND and DVFREE. Margaret has been with Shine since June 2019 and has over 20 years of experience working in not-for-profit organisations as a trainer and coach for adult learners. Her various roles have involved the building of capacity of families; programme management and community development, and community consultation and integration. Throughout these roles she has worked directly with families experiencing domestic violence and has recognised that education is a vital part of a multi-faceted community approach to create violence-free communities. Previously, Margaret worked for HIPPY (Home Interaction Programme for Parents and Youngsters) for 17 years, most recently as a manager for Great Potentials Foundation/HIPPY NZ, training, supporting and advising 41 HIPPY site co-ordinators throughout New Zealand. During this time she developed a comprehensive training package for HIPPY NZ and completed a Graduate Diploma in Higher Education.

Rachel Kain

Rachel Kain

Rachel Kain is a Senior Educator and Family Violence Advisor, Shine RESPOND and VIP, working in professional, community, and health training. Prior to this she worked with Shine to provide advocacy to patients and whānau experiencing family violence at Auckland City Hospital. In this role Rachel also did extensive work with hospital staff, training and supporting them to provide an effective response to family violence within the hospital setting. Rachel has worked in a frontline capacity with people experiencing family violence in the community and in a previous role delivered the Ministry of Justice approved Adult Safety Programme. Rachel spent time in Duluth with the Domestic Abuse Intervention Programme and was involved with the Palmerston North Women’s Refuge, both as a volunteer and a member of the Board of Governors. Previously, Rachel worked in education for five years in New Zealand and Australia. Rachel has a Master’s Degree in Social and Community Leadership.

Mira Taitz

Mira Taitz

Mira Taitz has been a Senior Trainer for Shine RESPOND and DVFREE since August 2021. She is an experienced community worker and adult educator.  Prior to joining Shine, she was chairperson of Te Wāhi Wāhine o Tamaki Mākaurau, Auckland Women’s Centre, which has had a close association with Shine for many years. She was Chairperson for four years and previously served on their board for three years.  She also worked as a community educator for YouthLaw Aotearoa for four years where she led a community outreach and training programme on human rights with over 4,000 participants annually. Mira developed bicultural practice and commitment at Morningside Playcentre which was commended by ERO. She has worked as a tutor at the Department of Anthropology at the University of Auckland in social science research to improve people’s experiences in the justice system at universities in Sydney, and as an ESL English teacher.  Mira has a Masters in Economic Anthropology.

Dr Samira Ghoreishi

Dr Samira Ghoreishi

Dr Samira Ghoreishi has been a Family Violence Trainer for Shine since September 2021. For 18 years she has been a women’s rights researcher, programme facilitator, social activist and advocate in Iran and later in New Zealand. Before joining the Shine RESPOND team, Samira was a Shine Advocate and Adult Safety Programme Facilitator. She also had been a Safe House Advocate, Adult Safety Programme Facilitator, Women’s Centre Coordinator and Whānau Protect Service Coordinator for Shakti Community Council where she could directly work with migrant communities. Currently she is a member of National Council of Women of New Zealand (NCWNZ)-Auckland Branch. Samira has a passion for taking practical experiences of advocacy into research and training to contribute to building an inclusive and violence-free society. She has presented her research papers at national and international conferences and in 2018 she won the New Zealand Political Studies Association (NZPSA) Postgraduate Conference Paper Prize. In 2021 Samira published her book that provides an intersectional feminist analysis of how multi-level civil society activism, individuals, non-for-profit organisations, institutions and communities, can facilitate positive social changes in society. Samira has a Doctor of Philosophy in Politics and International Relations.

Fiona Moore

Senior Family Violence Educator Fiona Moore is originally from Yorkshire in the Northwest of England. She brings to DVFREE and Shine Respond over 25 years of experience of working in social services, family violence support, education and advocacy for individuals, their families/whānau and their communities.

Fiona’s mahi has encompassed the globe, supporting an in-depth experience of working with diverse cultures and complex needs often in challenging environments. Fiona is passionate about diversity, equity and inclusion. Her approach is holistic and her own practice framework is therapeutic, response based and mana informed.

The last decade has seen Fiona in leadership roles in both Te Tapui Atawhai – Auckland City Mission and Women’s Refuge, where she has led a wide range of initiatives to support best practice including development of organisational responses to family violence and in-service education and development for social service professionals.

DVFREE Family Violence Training for
Workplace Support People

Training for your organisation’s ‘first responders’ on how to support staff who experience domestic violence.
We also offer DVFREE 1 to 1 Policy Consultation.

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