Shine’s Training and Education Services

Tailored Training Available

Shine RESPOND can provide training tailored to your specific community group or organisation needs.
Find out more or contact us through the form on this page with your requirements.

COVID-19 Safety Procedures

Shine RESPOND provides in-person training sessions (there is also an online option for Level 1-Introductory Training) – please note:

  • All of our trainers and staff are fully vaccinated.
  • Changes to trainings may need to be made in response to any future Government directives. In the case of a change to ‘traffic light’ settings, we have the ability to move some trainings to an online format.

For more information on how we are complying with Government standards, guidelines, and directions please contact us.


Shine RESPOND Community Professionals training:

✔ All training options are aligned with Te Aorerekura: National Strategy to Eliminate Family Violence and Sexual Violence, released by the Joint Venture Business Unit 2021.
✔ Networking is encouraged in all trainings to build a community of support and learning.
✔ We limit attendees so we can provide more personalised attention, ensure successful interactive sessions, and create a warm, welcoming and safe space to discuss and learn.


Next Shine RESPOND training dates:

General Awareness (30 people max) Date to suit by arrangement
Level 1 – One Day Introductory Training
Online and in-person (Auckland)

Thursday 13th June 2024

Tues/Weds 20th & 21st August 2024 (Online)

Tuesday 3rd September 2024

Thursday 10th October 2024

Level 2 – One Day Foundational Skills Training
In-person (Auckland)

Thursday 9th May 2024

Thursday 8th August 2024

Tuesday 5th November 2024

Level 3 – Two Day Advanced Training
In-person (Auckland)

Tues/Weds 23rd & 24th July 2024

Tues/Weds 22nd & 23rd October 2024

Level 3 – Specialist Day
In-person (Auckland)

Working with Children experiencing family violence – Wednesday 4th September 2024

Working with Men who use violence – Thursday 19th September 2024

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Our Shine RESPOND Trainers

Margaret Fitzgibbon

Margaret Fitzgibbon

Margaret Fitzgibbon is Shine Education and Training Manager. Margaret has been with Shine since June 2019 and has over 20 years of experience working in not-for-profit organisations as a trainer and coach for adult learners. Her various roles have involved the building of capacity of families; programme management and community development, and community consultation and integration. Throughout these roles she has worked directly with families experiencing domestic violence and has recognised that education is a vital part of a multi-faceted community approach to create violence-free communities. Previously, Margaret worked for HIPPY (Home Interaction Programme for Parents and Youngsters) for 17 years, most recently as a manager for Great Potentials Foundation/HIPPY NZ, training, supporting and advising 41 HIPPY site co-ordinators throughout New Zealand. During this time she developed a comprehensive training package for HIPPY NZ and completed a Graduate Diploma in Higher Education.

Rachel Kain

Rachel Kain

Rachel Kain is a Senior Educator and Family Violence Advisor, Shine RESPOND and VIP, working in professional, community, and health training. Prior to this she worked with Shine to provide advocacy to patients and whānau experiencing family violence at Auckland City Hospital. In this role Rachel also did extensive work with hospital staff, training and supporting them to provide an effective response to family violence within the hospital setting. Rachel has worked in a frontline capacity with people experiencing family violence in the community and in a previous role delivered the Ministry of Justice approved Adult Safety Programme. Rachel spent time in Duluth with the Domestic Abuse Intervention Programme and was involved with the Palmerston North Women’s Refuge, both as a volunteer and a member of the Board of Governors. Previously, Rachel worked in education for five years in New Zealand and Australia. Rachel has a Master’s Degree in Social and Community Leadership.

Mira Taitz

Mira Taitz

Mira Taitz has been a Senior Trainer for Shine RESPOND and DVFREE since August 2021. She is an experienced community worker and adult educator.  Prior to joining Shine, she was chairperson of Te Wāhi Wāhine o Tamaki Mākaurau, Auckland Women’s Centre, which has had a close association with Shine for many years. She was Chairperson for four years and previously served on their board for three years.  She also worked as a community educator for YouthLaw Aotearoa for four years where she led a community outreach and training programme on human rights with over 4,000 participants annually. Mira developed bicultural practice and commitment at Morningside Playcentre which was commended by ERO. She has worked as a tutor at the Department of Anthropology at the University of Auckland in social science research to improve people’s experiences in the justice system at universities in Sydney, and as an ESL English teacher.  Mira has a Masters in Economic Anthropology.

DVFREE Family Violence Training for
Workplace Support People

Training for your organisation’s ‘first responders’ on how to support staff who experience domestic violence.
We also offer DVFREE 1 to 1 Policy Consultation.

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